Sanderson Phillips

Sanderson Phillips are travel-safety and sustainability consultants who audit hotels, destination management companies, and other suppliers on behalf of tour operators. This is the platform their whole audit operation runs on. Each supplier is graded with a traffic-light score, sent online checklists to complete, and tracked through its full lifecycle of notes, regrades, restrictions, and history.

The heavy lifting happens in the background. An automated email engine, running as scheduled Azure WebJobs, chases suppliers who haven’t responded, escalates when they still don’t, and sends out daily reports on a timer. It syncs a mailbox through the Microsoft Graph API so supplier replies are matched to the right audit automatically, and it distributes KPI dashboards and Excel or PDF reports to each client under role-based, region-scoped access.

Highlights

• Supplier audit lifecycle with traffic-light grading, regrades, and full history
• Versioned, translatable online checklists sent to suppliers through public submission links
• Background email engine: timed chase-and-escalate, grade-change alerts, and scheduled reports
• Mailbox sync over Microsoft Graph that auto-matches supplier replies to their audit
• Incident and case management with templates and email triggers
• KPI dashboards with Excel and server-side PDF export
• Multi-client access control with per-region, role-based permissions

Under the hood it’s a four-project ASP.NET MVC and Web API solution on .NET Framework, with Entity Framework over MySQL, MongoDB for message storage, and Azure WebJobs, Blob Storage, and App Service behind it.